Privacy Policy

Effective Date: 26/05/2025

At Mr Fluro, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website [www.mrfluro.com] or contact us for services.

1. Information We Collect

We may collect the following types of personal information:

• Contact Information: Name, email address, phone number, and physical address

• Service Details: Information about your property and the work requested

• Technical Data: IP address, browser type, pages visited, and time spent on the site

• Communication: Emails, contact form submissions, and service-related messages

We do not knowingly collect data from children under 13.

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2. How We Use Your Information

We use your information to:

• Respond to your enquiries and provide quotes

• Schedule and manage appointments

• Send service updates or follow-ups

• Improve our website and services

• Comply with legal obligations

We do not sell your personal data to third parties.

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3. Sharing Your Information

We only share your information with:

• Trusted service providers (e.g. web hosting, invoicing platforms) who help us operate our business

• Legal authorities when required by law or to protect our rights

• Subcontractors or employees if needed to perform the services you've requested

All third parties are required to keep your information secure and use it only for the intended purpose.

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4. Cookies and Tracking Technologies

We use cookies to enhance your browsing experience and collect anonymized website usage data. You can control or disable cookies through your browser settings.

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5. Data Security

We implement appropriate security measures to protect your personal information, including encryption, secure servers, and limited access to data.

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6. Your Rights

Depending on your location, you may have the right to:

• Access, update, or delete your personal data

• Withdraw consent to marketing at any time

• Lodge a complaint with a data protection authority

To exercise these rights, contact us at steve@mrfluro.com.
 

7. Retention of Data

We keep your personal information only as long as necessary for the purposes listed above or as required by law (e.g. tax or service records).

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8. Third-Party Links

Our website may include links to other websites. We are not responsible for their privacy practices.

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9. Changes to This Policy

We may update this Privacy Policy occasionally. Any changes will be posted on this page with a revised effective date.

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10. Contact Us

If you have any questions or concerns about this Privacy Policy or your personal data, please contact us:

Mr Fluro Electrical Contractors PTY LTD
steve@mrfluro.com
+61 0418 366 415